Kristi Conlon Consulting answers the questions: What comes after AI Literacy and Adoption? How do companies get sustaining performance for people and the business?
Kristi Conlon helps organizations build practical strategies for learning, capability development, and AI-enabled work. With more than 20 years of experience leading global learning, talent, and workforce initiatives across technology, SaaS, manufacturing, construction, and consulting environments, Kristi brings a cross-functional view of how work actually gets done — and how it changes when new technology, business priorities, and human capability intersect.
Her current work focuses on Managing AI-Enabled Work, helping leaders and managers translate AI strategy into practical ways of guiding, governing, and measuring work as people and AI systems increasingly work side by side.
Her work sits at the intersection of three urgent questions.
- For organizations: How can AI-enabled work create measurable business value through better decisions, improved quality, faster execution, cost avoidance, customer impact, and sustainable return on investment?
NOTE: Deloitte reports that nearly three-quarters of surveyed organizations say their most advanced generative AI initiative is meeting or exceeding ROI expectations, while McKinsey finds that most organizations are increasing AI investment even as few have reached AI maturity. - For employees: How can AI-enabled work strengthen agency, engagement, retention, internal mobility, and skill agility as roles continue to change?
NOTE: LinkedIn’s Workplace Learning research connects learning and career development to retention and business impact, while the World Economic Forum reports that employers expect 39% of key skills required in the labor market to change by 2030. - For the future of work more broadly: How can organizations protect the human capabilities that sustainable performance depends on — judgment, problem framing, creative thinking, accountability, learning, and independent reasoning — as AI becomes embedded in everyday work?
NOTE: BCG warns that widespread AI use can create “distributed de-skilling,” a collective erosion of human skills that undermines organizational intelligence and resilience. PNAS research similarly finds that generative AI can improve immediate performance while substantially inhibiting learning when used without appropriate guardrails.
Kristi and trusted associates and partners help organizations move beyond AI adoption and training alone to address the management practices required for AI-enabled performance. Her approach combines enterprise learning strategy, workforce transformation, leadership development, skills-based practices, governance, and practical implementation.
The goal is to help organizations create measurable value from AI while strengthening the employee experience and protecting the human capabilities future work will still require.
